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Rod McPherson M Sc.
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relocated to San Francisco in 1999

 

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CUSTOMER SUCCESS MANAGER

rod.mcpherson.1@uni.massey.ac.nz

Clients sites have included

Clients sites have included
CRM - University of Auckland, New Zealand Insurance, Palmerston North City Council, Glaxo Smith Kline, Stanley Barber.

 

ERP/BPM - GKN Sinter Metals, Intel, Qualcomm,Westaim, Bell Canada, Nortel Networks, Johnson & Johnson, DCI, 3Com, Banesto Bank, Cap Gemini, Cook County, Daimler Chrysler, PurchaseNetDeutsch Telecom, General Dynamics, FrogDesign, Hitachi, Acer, Cisco Systems, Fairchild Semiconductor, Hewlett-Packard, i2 Technologies, Infineon Technologies, Morgan Stanley, Lowes, netVmg, Samsung Electronics, Seagate, ShipLogix, Sprint, Sun Microsystems, TransUnion.

Specialists in:

Workflows, Business Process Management, Management, Product and Project Management, Systems Analysis and Design, User training and User support, Database Analysis and Design, Pre-Sales and Post-Sales Engineering management, BPM, CRM and success management.

 

1985 I started my BBS at Massey University, New Zealand - Business Law and Marketing
1986 Marketing (4 Ps)
1987 Information Systems and Marketing
1988 Information Systems
1989 Computer Science
1990 Information Systems
1991 Information Systems
1992 Full-time year to complete this degree
1993 Graduated from Massey with a BBS in Information Systems and Management.
1994 MBA
1995 MBA
1996 MBA
1997 university of Auckland

1998

2004  I started a PhD in Organizational Management with Capella University.
2006 PhD in progress
2007 Completion is imminent!







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